Terms of Service and Privacy Policy

Privacy Policy

Your privacy is important to us.

This Privacy Policy sets out the basis on which we will process personal data we collect when you use our website at http://modusbpcm.com (the Website).

For the purposes of the applicable Data Protection legislation, we are the controller of the personal data we collect when you use the Website.

For further details about ModusBPCM (referred to below as “we”, “us” or “our”), see the How to contact us section at the end of this Privacy Policy.

What personal data do we collect from you?

If you wish to contact us with an enquiry through the Website, we ask you to supply essential contact details including your name, e-mail address, phone number and (where applicable) the company you represent and your job title, which we need in order to identify you through the Website and answer your enquiry.

We may collect further personal information where this is necessary in order to provide you with a quotation for our products and services.

If you make a job application or enquire about a potential position with us, or another person does so on your behalf, we will ask you (or them) to provide relevant personal information about you. Further details of the personal data that we collect, and of the basis on which we will process your personal data, will be provided by our HR Department at the time.

Why and on what basis do we process your personal data?

We will process the personal data that you give us, or we collect from you, so that we can supply you with the information about the services that we supply. The legal basis on which we do so is that it is necessary for our legitimate interests in promoting and marketing our services.

If you order any of the services that we make supply, we will process the personal data that you give us in order to supply you with those services, for internal record keeping, billing and accounting, and to respond to any queries, complaints or requests for further information. The legal basis on which we will do so is that it is necessary for our performance of the contract we have with you, or is necessary for our legitimate interests in managing our business and improving our products and services.

We also use the personal data that you provide or that we collect for market research purposes and to improve the content or lay-out of our Website, on the basis that it is necessary for our legitimate interest in managing our Website and providing a better service for our customers.

We would like to use the details on our database in order to inform you of the services that we provide, on the basis that it is necessary for our legitimate interests in promoting and marketing our business and the services we provide. If you wish us to use your personal data in this way, please tick the relevant box or click the relevant link on the form or in the email that we send you. All future marketing communications will also contain a simple way to opt out of receiving any further marketing communications from us.

Who do we share your information with?

We may disclose your personal data if we need to do so in order to comply with any legal or regulatory obligation or request, or where we have a legitimate interest in doing so, such as in order to enforce or apply our contract with you, to investigate potential breaches, or to protect our property and rights or those of others. This may include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

If another company acquires us or all or some of our assets, that company will possess the same information and will assume the rights and obligations with respect to that information.

Except as set out above, we will never sell, distribute or disclose any of your personal data (except anonymous aggregate information) to any third party without your express consent.

Some of our data processing services are supplied by third party providers, who will need to have access to your data for that purpose. Such third party suppliers will be appointed on the basis that they provide sufficient guarantees to implement appropriate technical and organisational measures so that the processing will meet the requirements of the applicable Data Protection legislation and ensure the protection of the rights of the data subjects, and will carry out processing only on our written instructions.

How long do we keep personal data for?

If you contact us with an enquiry but do not enter into a contract with us, our policy is to delete your personal data after 12 months. If you order any of our services, we normally retain contract information (including personal data) for 6 years after the end of the relevant contract, or for longer where we it is necessary for us to do so for the establishment, exercise or defence of legal claims or for compliance with legal obligations. Personal data relating to our professional and business contacts will be retained for so long as is necessary, or until you indicate otherwise to us, but we will aim to update our contacts’ preferences on a periodic basis

In certain case, it may not be physically possible to delete certain data (for instance, where it is stored on a secure external server), in which case we will take appropriate steps to ensure that it is not available for re-use or disclosure to third parties.


We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the internet or via other devices is 100% secure. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Privacy Policy, but we cannot take responsibility for any unauthorised access or loss of personal data that is beyond our control.

Where we store your data

The personal data that we collect from you may be shared with other members of the Modus BPCM group of companies (for which see http://www.bpcm.com/)and stored at a destination outside the European Economic Area (“EEA”), situated in countries outside Europe Economic Area (such as the USA) that do not always have the same standards of Data Protection laws as the EU. However, we will ensure that contractual or other safeguards are in place to ensure that your information is adequately protected, and that enforceable rights and effective legal remedies are available for data subjects, including the EU Model Contract Clauses for the transfer of personal data to third countries (for which see https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en).

Your rights as a data subject

As a data subject you have certain legal rights under the Data Protection legislation including:

  • the right to access the personal data held about you;
  • the right to ask us not to process your personal data for marketing purposes;
  • the right to withdraw at any time any consent you have given to receive marketing material from us, or in any other case where we process your personal data on the basis of a consent that you have given (and not on some other legal basis);
  • the right to ask us to rectify inaccurate personal data about you;
  • the right to ask for the restriction of personal data about you that is inaccurate, unlawfully processed, or no longer required;
  • the right to ask for the erasure of personal data about you where processing is no longer necessary, or the legitimate interests we have in processing your personal data are overridden by your interests, rights and freedoms as the data subject; and
  • the right to make a complaint about to the supervisory authority (the Information Commissioner’s Office).

Links to Third Party Sites

The Website may contain links to unaffiliated third party websites. A link does not constitute an endorsement of the content, viewpoint, accuracy, opinions, policies, products, services, or accessibility of that website.

Except as described in this Privacy Policy, we do not share your personal data with third party websites and are not responsible for their privacy practices. Once you link to another website from the Site you are subject to the terms and conditions of that website, including its privacy policy and we therefore suggest that you read the privacy policies on all third party websites. We do not accept responsibility for the protection of any data supplied to other websites.

Some of the third party sites that you may link to through this Website may use cookies; however, we have no access to or control over these cookies.


A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of our Site, which helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site.

The Site use cookies which are strictly those necessary for the provision of an information society service requested by the subscriber or user. The Site also uses Google Analytics to track the user’s visits to the Site. For further details, see our Cookies Policy.

Changes to Privacy Policy & Future developments

We may revise this Privacy Policy from time to time. The most current version of this Privacy Policy will govern our use of information about you and will be located on this page.  If we make material changes to this Privacy Policy then where appropriate we will (where practical) notify you by email or by posting a notice on the Website prior to the effective date of the changes.

How to contact us

If you have any questions, comments or requests about the Website generally, or regarding our use of your personal data, or wish to exercise any of your rights as a data subject, please contact us by email to: chris@modusbpcm.com or write to: The Data Protection Manager, Modus BPCM, 10-12 Heddon Street, London, W1B 4BY.

Modus Publicity Limited, trading as ModusBPCM, registered in England and Wales, company number 03475629. Our registered office is at 10-12 Heddon Street, London, W1B 4BY.