First things first, the headlines from the report:
Social media has made the world an increasingly borderless place. The ultimate representation of globalisation and its gradual blending of cultures, it has allowed people to come together to share similar experiences across cultural divides.
But, what has that led to in 2018? Caroline and Paul put it down to the following three key behavioural changes:
- People have found their identities are under threat
- Some have rallied against social
- Many have taken control back of their data
Some brands have taken these change of behaviours as an opportunity to use social as a platform for change. Take Levi’s firm stance on gun control, Nike’s support of Kaepernick’s stand against bigotry, Diesel’s Hate Couture, Bonobos’ #EvolveTheDefinition of masculinity and Mercedes Tough Conversations campaign.
But, while some brands have entered the bear pit and succeeded, there are many who are afraid to jump in due to fear. Fears to commit, to have an opinion, to stand up for something and fear of audience alienation and reprisal.
Caroline, however, notes that audiences have reasonable expectations from brands. People expect honesty and proper representation and this is why our 2019 Think Forward report delves into the complex web of consumer identity.
It’s time to get trendy as Paul talks through the six social drivers that were the backbone of the report; certainty, connection, belonging, status, progression and conscience. Now, on to the report itself.
Think Forward 2019: The Nine Trends
Caroline and Paul took us through the nine key trends from the report:
- Social Standing
Leading brands have taken a hard line on hate and publicly stuck by their values - Fake Authenticity
Synthetic influencers like Shudu and Lil Miquela prove that deliberate fakeness can be positive - Local Legitimacy
Consumers are doubling down on their local identities in the face of globalisation - Collective AI
Brands are utilising big data and machine learning to tap into trends - New Masculinity
The masculine debate is raging. Some brands have become passive mediators - Memes Go Niche
This branch of memes offers insights into hard-to-reach audience behaviours - Minority Impact
Marginalised groups are driving social’s biggest conversations and defining culture - Democratising Data
Many consumers feel duped and want to retake control of their own data - Right Now Crowd
Live video has left pre-recorded behind and created IRL watercooler moments
Read more from We Are Social here